Get in touch

How can we help? Contact us at any time.

Human questions and Kind answers

Do you offer free shipping?

We offer free shipping on any order over €14.95. Outside Europe we have to ask for a little contribution to make sure you will get your Human+Kind shipment in good order. We can assure you that we have kept the price for shipping as kind as humanly possible.

How long will my order take to arrive?

It takes about 2-5 business days from when you order within Europe and 5-10 business days for the rest of the world. In Ireland and the United Kingdom we often have next day delivery, but unfortunately we can’t guarantee this. If for some reason you're having trouble receiving or finding your order, please call us at +44 (207) 1837372 from 9am-5pm GMT. We’re here to help.

I haven’t received my package. What should I do?

Most packages shipped with our economy option are delivered by your local postal worker. We've found that, more often than not, the package is either in the building or with a neighbour. Please take a look around and let us know if you find it so we at Human+Kind can have peace of mind! If you haven’t located your order, just contact us at
+44 (207) 1837372 from 9am-5pm GMT, and we’ll take care of you.

Payment Questions

When do you charge my credit card?

We charge your card at the time we take your order, just as we start preparing it for shipment. If for some reason something happens during the process, we'll reach out to you, and don't worry — we'll make it right.

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